Most nonprofits believe their biggest growth problem is a lack of donors. More names. More leads. Bigger lists. But here’s the uncomfortable truth: most nonprofits don’t have a donor problem — they have a conversation problem.

In this episode of The Million Dollar Nonprofit, Tom Kelly flips the traditional growth mindset on its head and shows why the fastest way to raise more money isn’t finding new donors, but having better conversations with the ones you already have.

Tom breaks down why donors actually leave, how broadcast-style fundraising quietly destroys relationships, and why asking better questions does more for retention than any campaign ever will.

You’ll learn:

Why donors don’t leave because you ask too much — they leave because you talk too little

The difference between broadcasting and real donor conversations

How listening, reflecting, and guiding replace persuasion and pressure

A simple four-email conversation sequence that outperforms most campaigns

How AI helps nonprofits scale real conversations without losing the human touch

You’ll also hear a real example of a nonprofit that stopped chasing list growth and sent one simple email asking donors why they originally connected. The result? More replies, deeper relationships, and a dramatic increase in repeat giving — without adding new donors.